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FAQ

Why does Suicide Prevention Bristol exist?

Suicide prevention Bristol was founded in August 2018. Sadly Bristol has one of the highest suicide rates throughout the UK. We have found that by patrolling suicide hotspots throughout Bristol we have had a significant impact on reducing suicide at those locations.

I need to talk to someone, can I call you?

Yes. We offer a listening and signposting services that can be contacted on 0800 689 5652.

This line is available 7 days a week, 6pm-3.30am and is free to call from a mobile and landline 

Are you a registered charity?

Yes, we are registered charity.

Our registered charity number is: 1187866.

What training do you have?

Our volunteers come from a wide background and includes doctors, nurses, mental health first aiders, first aiders and ASIST trained personnel.

Also, we receive training in:

Trauma Risk Management (TRiM), Water rope rescue, Working at heights, Infection Control, Manual Handling, Environmental Awareness For Employees, Mental Heath Awareness, Health and Safety Awareness, General Data Protection Regulations (GDPR), Information Security, Stress in the workplace, Sharps Awareness, Risk Assessment Awareness, Aggression & Hand Hygiene.

Are you a training provider?

Yes. Please visit the Training page on our website.

Will you section me?

No. Suicide prevention Bristol does not hold any power of arrest or section.

Would you contact my friends/family?

No. Here at SPB we have a strict confidentiality promise. Anything you disclose to us is completely confidential. This means anything you say to us will never be disclosed to anyone. Sometimes there is a need to tell a professional but we will do our best (where possible) to tell you before this happens. We'd only need to say or do something if:

  • You ask us to.
  • We believe your life or someone else's life is in danger.
  • You tell us that you're seriously hurting another person or that another person is hurting you.
  • We believe a child is at risk.
Will you tell anyone if you believe my life is at risk?

Yes. If we have concerns your going to end your life we will need to contact the relevant services.

How do I know the persons I am talking to is from SPB?

All volunteers working for SPB will wear red vests and carry identification badges including their name and position held within SPB.

You can also check their ID by scanning their card with your mobile. This will let you know their ID is valid and up to date.

The database is updated daily.

Are your volunteers DBS checked?

Yes. All our volunteers have to go through strict checks to volunteers with us.

This includes:

Enhance DBS checks and Reference checks - from a professional person.

Will you visit my home?

No. SPB does not provide house visits.

What if I don’t want to talk?

If you don’t wish to talk to us we will always respect your decision. If we do believe your life is at risk, we will need to contact the emergency services.

Do you work for the police?

No. Suicide prevention Bristol does not work for the police and does not hold the power of arrest.

I’m concerned about someone, can I let you know?

Yes. If you believe someone is heading to a location to end their life you are welcome to call us. However you must have called 999 first. We will not accept any calls if the emergency services have not already been notified

How much are you paid?

Nothing. Every penny we receive is spent directly on saving lives.

What are your patrol times and what areas do you cover?

We cover all areas listed below.

Acton Turville, Alderley, Almondsbury, Alveston, Alvington, Atworth, Aust, Avon, Avonmouth, Axbridge, Badgworth, Badminton, Banwell, Bath, Bathampton, Batheaston, Bathford, Beanacre, Beckington, Bedminster, Berkeley, Biddestone, Biddlestone, Binegar, Bishop Sutton, Bishton, Bitton, Blackford, Blagdon, Bleadon, Bourton, Box, Bradford-on-Avon, Brislington, Bristol, Brockley, Broughton Gifford, Buckland Denham, Buckland Dinham, Burnett, Burrington, Butcombe, Bwrdeistref Sirol Casnewydd, Caerleon, Caerwent, Caldicot, Cam, Camerton, Casnewydd, Castle Combe, Chapel Allerton, Charfield, Charlton, Charlton, Cheddar, Chelvey, Chelwood, Chepstow, Chew Magna, Chew Stoke, Chewton Mendip, Chilcompton, Chipping Sodbury, Christchurch, Churchill, City Of Bristol, Clapton, Clapton In Gordano, Clevedon, Clifton, Clutton, Cocklake, Cold Ashton, Colerne, Compton Dando, Compton Martin, Congresbury, Corsham, Corston, County Borough Of Newport, Cranmore, Crich, Crick, Cromhall, Croscombe, Cross Keys, Didmarton, District Of Bath And North East Somerset, District Of North Somerset, District Of South Gloucestershire, Downhead, Doynton, Draycott, Duffryn, Dundry, Dursley, Dyrham, East Brent, East Cranmore, East Harptree, Easter Compton, Easton-in-Gordano, Elberton, Emborough, Emborrow, Engine Common, Falfield, Farmboro, Farmborough, Farrington Gurney, Faulkland, Felton, Filton, Fishponds, Flax Bourton, Frampton Cotterell, Frenchay, Frenchay Park, Freshford, Frome, Gaer-fawr, Gastard, Godney, Goldcliff, Great Badminton, Great Chew, Grittleton, Hallatrow, Hallen, Hambrook, Hardington, Hawkesbury, Hawkesbury Upton, Hawthorn, Henbury, Henton, Hewelsfield, Hill, Hillesley, Hillsley, Hilperton, Hinton, Hinton Charterhouse, Holcombe, Holt, Horton, Hullavington, Hutton, Iron Acton, Kelston, Kemeys, Kemeys Inferior, Kenn, Kewstoke, Keynsham, Kilmersden, Kilmersdon, Kingston Seymour, Kingswood, Kingswood, Kington Saint Michael, Langford, Lasborough, Leigh, Leigh Upon Mendip, Leigh-on-Mendip, Leighterton, Leighton, Limpley Stoke, Little Badminton, Littleton, Littleton-on-Severn, Littleton-upon-Severn, Litton, Llandogo, Llanfihangel Rogiet, Llangibby, Llangwm, Llangwm-isaf, Llangybi, Llanishen, Llanllowel, Llanllowell, Llantrisant, Llantrissent, Llanvaches, Llanvair Discoed, Llanvihangel, Llanvihangel Near Roggiett, Llanwern, Locking, Long Ashton, Lower Clapton, Lower Langford, Loxton, Luckington, Lulsgate Bottom, Lydney, Lympsham, Magor, Mangotsfield, Marksbury, Marshfield, Mathern, Mells, Midford, Midsomer Norton, Morton, Nailsea, Nash, Neston, Nettleton, New Passage, Newport, North Nibley, North Widcombe, North Wootton, North Wraxall, Norton, Norton Saint Philip, Nunney, Oakhill, Oldbury, Oldbury, Oldbury On The Hill, Oldbury Upon Severn, Oldbury-on-Severn, Olveston, Parc Seymour, Patchway, Paulton, Peasedown Saint John, Pensford, Pill, Pilning, Pilton, Polsham, Portbury, Portishead, Portskewet, Portskewett, Priddy, Priston, Publow, Pucklechurch, Puxton, Radstock, Rangeworthy, Redhill, Redwick, Redwick, Road, Rode, Rodney Stoke, Rogiet, Rooks Bridge, Rudloe, Saint Arvans, Saint Briavels, Saint Brides Wentlooge, Saltford, Sandford, Sea Mills, Severn Beach, Sharpness, Sheperdine, Shepperdine, Shepton Mallet, Shepun, Sherston, Shipham, Shirehampton, Shirenewton, Sidcot, Siston, Slaughterford, Sopworth, South Widcombe, South Wraxall, Southwick, Staple Hill, Stapleton, Stoke Gifford, Stone, Stone Allerton, Stowey, Stratton, Stratton-on-the-Fosse, Swainswick, Temple Cloud, Theale, Thornbury, Tidenham, Timsbury, Tormarton, Tortworth, Tredunnock, Trowbridge, Tutshill, Twerton, Tytherington, Ubley, Undy, Uphill, Upper Swainswick, Walton, Walton Down, Walton In Gordano, Wansdyke District, Warmley, Weare, Wedmore, Wellow, Wells, West Cranmore, West Harptree, West Kington, Westbury, Westbury-sub-Mendip, Westerleigh, Weston, Weston Down, Weston In Gordano, Weston-super-Mare, Westwood, Whitchurch, Whitley, Whitson, Wick, Wick Saint Lawrence, Wickwar, Winford, Wingfield, Winkfield, Wolvesnewton, Wookey, Woolaston, Woolverton, Worle, Wotton-under-Edge, Wraxall, Wrington, Yate, Yatton, Yatton Keynell.

We do not make our times public as we wouldnt want to encourage people to the locations we patrol.

How are you funded?

We are funded though grants and kind donations from the public.

Are you an emergency service?
No. Suicide prevention Bristol is not recognised as an emergency service.
Do you have blue lights?

No. SPB does not have any blue light vehicles nor do we hold any authority or training to respond to calls with blue lights.

Unfortunately for this reason, we will also decline any applications that come in from private ambulance service personel.

I've been bereaved by suicide, can you offer support?

Unfortunately we don’t currently offer this service however please visit SOBS who will be able to offer more support.

You can find more here:

https://uksobs.org/

Are your vehicles easily identifiable?

Yes. Our patrol vehicles are marked with Suicide Prevention Bristol.

Some of our vehicles also have chapter 8 hatched markings on the back and this is to ensure we are highway compliant.

Why are you different to other organisations in Bristol?

We are incredibly lucky throughout Bristol to have such amazing charities supporting the city with their mental health and many helplines to call. Suicide prevention Bristol offers a face-to-face listening service when someone has decided not to call for help.

I would like to make a complaint. Who do I contact?

Suicide Prevention Bristol aims to provide support to the highest possible standard at all times. To help achieve this, we encourage anyone who is not completely happy with the service they have received to let us know immediately, by contacting us by email.

All complaints will be investigated fully. It is important that you give as much information as possible to enable us to investigate your complaint. Your information will not be passed on to anyone outside of Suicide Prevention Bristol.

It is our aim to resolve a complaint within 14 days of receiving it. In some cases, this isn’t possible but we will do our best to resolve it as soon as we can.

Email us: info@spbristol.org

Our partners

  • Helplines Partnership Logo
  • National Suicide Prevention Alliance Logo
  • Zero Suicide Alliance Logo
  • Empower Develop People Logo
  • Association of Mental Health Providers Logo
  • Mental Health First Aid England Logo
  • Burges Salmon Logo
  • Bouygues Logo
  • South West Construction Logo