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In A Crisis?

If you find yourself in a suicidal crisis, it's crucial to reach out for help immediately. First and foremost, contact emergency services on 999 as they are equipped to provide immediate assistance. You don't have to face this alone, and there are people ready to support you. Reach out to friends, family, or someone you trust to share your feelings. It's important to express the severity of your situation so that those around you can provide the necessary support. Additionally, consider contacting a mental health hotline or crisis intervention service. Professionals on these hotlines are trained to offer empathetic and understanding support during difficult times. Remember that seeking help is a sign of strength, and there are resources available to assist you in overcoming the challenges you're facing. Don't hesitate to take that crucial step toward your well-being by connecting with the appropriate support systems.


How do i know if i am in a crisis?


Recognizing if you are in a crisis is essential for your well-being, and certain thoughts and feelings can indicate the need for immediate help. If you find yourself repeatedly thinking phrases such as "I want to kill myself," "I want to die," "How do i kill myself,"or "I don't want to be alive anymore," these are significant warning signs that you may be in a crisis. It's crucial to take these thoughts seriously and not dismiss them. Other signs of a crisis can include overwhelming feelings of hopelessness, isolation, or an inability to cope with daily life. If you are actively researching or considering methods on how to end your life, it's a clear indication that urgent support is needed. In such situations, reaching out to friends, family, or a mental health professional is crucial. Remember, seeking help is a sign of strength, and there are resources available to provide the support and care you need during challenging times.

Safety first!

If you have been taking suicidal actions, OR you have tried to hurt yourself today or made a recent suicide attempt, get help immediately by calling 999.

If you are having intense suicidal thoughts or urges, you can use the numbers below to get help:

I need to know what to do in an emergency

What Do I Do In An Emergency?

You could be faced with when working towards safety with person at risk of suicide is not possible. This could be a number of reasons, but not limited to:- if they are going to immediately act on their thoughts of suicide or it could be if a person has already taken steps to end their life. Our advice in these circumstances is very simple – seek emergency help NOW.

If you’re with a person who has taken steps or cannot stay safe, accompany them to A&E, BUT only if you can do so safely, or call an ambulance to get you there.

This is the right thing to do and is really not a waste of emergency services time as some people fear. Look at it this way If someone is having a heart attack the outcome could be death – just the same as if someone has tried to take their own life. Therefore, in this situation, calling an ambulance is the right action to take.

If you’re worried that the person you’re with or in contact with cannot stay safe or has taken steps to end their life but is struggling to engage in help for themselves – call the police on 999. This also goes for if someone is missing. 

Please don’t think this is not to get someone into trouble, it’s really not – the police have the resources to find those who are vulnerable to suicide and get help to them quickly, working alongside other emergency services across Bristol and the UK.

Have you seen or know some one is trying to end their life by suicide?

In an emergency CALL 999 – ASK for the POLICE; give them clear information that you’re worried for a person’s safety.

Information to give to call taker:-

1. Their Name (if known)

2. Their Location

3. Description – (what they are wearing, colour of hair etc)

4. Any other concerns such as:- Anything that they have said to you,or anything they have taken.

I Can’t Keep Safe Right Now

You need emergency help if you have already taken steps to end your life or if your thoughts of suicide are particularly intense right now and you feel unable to stay safe from suicide.

To get emergency help, you can visit the A&E department at local hospitals or 999 and ask for some emergency support, give them as much information as you can.

NHS 111 can advise you about where to get help such as a walk-in centre or an out of hour’s doctor. They may also have information about ‘safe spaces’ you can access in your local area when you are struggling to stay safe from suicide.

999 can support you in an emergency too, the operator can talk to you about different types of immediate support the emergency services can offer.

How Do I know If Someone Is Suicidal?

How Do I know If Someone Is Suicidal?

We know that talking about suicide is a nerve-wracking thing to do – for the person who is suicidal and for anyone who may be concerned about them.

If you are asking a loved one, family member or friend if they are suicidal, it can be distressing to learn that they feel this way and it can difficult to take in.

Lots of people we come across worry that asking and talking about suicide will make suicide more likely to happen – THIS is really NOT the case at all. Asking a direct question that requires a yes or no answer will ensure that there is no confusion and that the person will understand you are asking them about suicide and nothing else, no cross wires.

Potentially, sharing these feelings with someone for the first time may give this person a huge sense of relief. For many years, people have believed that asking about suicide could put the idea of suicide into someone’s head. – Again  THIS is really NOT the case at all, If someone is thinking of suicide, they’re already thinking about suicide. It’s not always easy to know if someone is suicidal. After all, we cannot read other people’s minds to truly understand how they are feeling in any given moment.

Sometimes though, there may be signs that a person is feeling suicidal; some signs are more obvious than others and some can be quite subtle. After all, some people may not have the skills, confidence or language to describe how they feel. Therefore, we might need to pay a little more attention than usual. Alternatively, some people may be more comfortable directly expressing their thoughts of suicide which will allow us to explore them further.

At this point I hear you speaking to your screen saying HELP me, what might the signs be?

People thinking about suicide often invite us to ask directly if suicide has become an option for them.

Trust us when we say that there is no exhaustive list of ‘invitations’ but changes in behaviour (loss of interest/withdrawal, giving away possessions), physical indicators (weight loss, lack of interest in appearance), expressing thoughts or feelings (Hopeless, sad, guilty, worthless) and the words/language being used (“I can’t take it anymore”, “Everyone would be better off without me”) could all be indicators that someone is experiencing thoughts of suicide.

The most important thing to do to ascertain if someone is struggling with thoughts of suicide is to ASK!

I need some help and support for myself

Where Can I Get Help?

Talking about our fears and feelings is really difficult – even to those we know and love. This can and does prevent other people from recognising distress and being able to help in crisis. Words are sometimes inadequate to convey the amount of pain a person may be suffering right now. It is easy to understand that someone is hurting if they have been badly injured or are physically ill. Emotional pain cannot be seen, so makes it a lot harder, but it can be as unbearable.

Who can I tell?

It is a really brave to step to open up and talk about thoughts of suicide. Have a think about who is in your life right now who you feel may be able to support you? There is a list below of some ideas of people who could support you

  • Your parents or partner
  • Your GP
  • A teacher
  • A youth worker or counsellor
  • Your friends or other family members
  • Support services and helplines

What do I say?

We know that when asking for help, it can be scary to think about what to say or even how to say it. Planning what you’re going to say and when you’re going to say it can help with this.

What help is available?

We know its hard imagining what type of help or support you can access if you are feeling suicidal. as the help available can vary depending on where you live. Support might include:

  • Talking therapies such as counselling or cognitive behavioural therapy
  • Community Mental Health support
  • Crisis services and sanctuaries
  • Peer support
  • Local crisis lines and national helplines:


If you’re in a crisis 


National Suicide Prevention Helpline UK

National Suicide Prevention Helpline UK is a helpline offering a supportive listening service to anyone with thoughts of suicide.

We are open from 6pm to 3:30am everyday on 0800 689 5652.  Anybody is welcome to call us if you need to talk.

Our helpline is here to support you when you feel you need us.

Phone: 0800 6898 5652 (free helpline open from 6pm to 3:30am everyday)? 
Website:?National Suicide Prevention Helpline UK?

Shout Out

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in?crisis?anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. 

Text: 85258 (24 hours)
Website: https://www.giveusashout.org/ 


For people under 35 struggling with suicidal feelings.  

Phone: 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm) 
Email: pat@papyrus-uk.org 
Text: 07786 209 697 

General mental health and support lines 


CALM is the Campaign Against Living Miserably. Their helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

Phone: 0800 58 58 58 (daily, 5pm to midnight)


Promotes the views and needs of people with mental health problems.? 

Infoline0300 123 3393 (Monday to Friday, 9am to 6pm)? 

Rethink Mental Illness 

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)


Emotional support, information and guidance for people affected by mental illness, their families and carers.

SANEline0300 304 7000 (daily, 4.30pm to 10.30pm) 
Textcarecomfort and care via text message, sent when the person needs it most:?www.sane.org.uk/textcare 
Peer support forum:www.sane.org.uk/supportforum


Confidential support for people experiencing feelings of distress or despair.

Phone: 116 123 (free 24-hour helpline)

Support Line 

Emotional support, advice and information particularly for people who are socially isolated, vulnerable, at risk or experiencing any form of abuse. Subjects include relationships, child abuse, anger, bullying, eating disorders, self-harm, domestic violence, rape and sexual assault. Emotional support is provided by telephone, email and post. 

Phone: 01708 765200 
Website: https://www.supportline.org.uk/ 
Email: info@supportline.org.uk 


Epic Hope

Here at EPiC HOPE, we are driven to do our part in making the world a better place. Since 2022, we have been planning a way that we can drive real change for suicide prevention and intervention.                                                                                   

Website: Home - Epic Hope                                                                                                      Email: help@epichope.org.uk


Andys Man Club 

ANDYSMANCLUB are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online. We want to end the stigma surrounding men’s mental health and help men through the power of conversation. #ITSOKAYTOTALK

Website:Andy's Man Club | #ITSOKAYTOTALK | Andy's Man Club (andysmanclub.co.uk)
Email: info@andysmanclub.co.uk


Talk Club

Talk Club is a talking and listening club for men,
offering talking groups, sports groups and therapy to help keep you mentally fit.   It’s a simple medicine that starts with asking – How are you? Out of 10?  By checking in regularly with yourself and other men, Talk Club creates a community that we are all missing in today’s world

Website: Home – Talk Club
Email: hello@talkclub.org



Website: Home - Kooth


Anxiety UK? 

Charity providing support if you have been diagnosed with an anxiety condition.? 

Phone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm)? 
Text: 07537 416905

No Panic? 

Voluntary charity offering support for sufferers of panic attacks and?obsessive compulsive?disorder (OCD). Offers a course to help overcome your phobia or OCD.? 

Phone: 0300 7729844 (daily, 10am to 10pm)


Bipolar UK? 

A charity helping people living with manic depression or bipolar disorder.? 
Email or use web-chat to arrange a peer support chat.

Email: info@bipolaruk.org


OCD Action? 

Support for people with OCD, carers and anyone who is concerned about OCD or a related disorder. Includes information on treatment and online resources.? 

Phone: 0300 636 5478 (Monday to Friday, 9.30am to 8pm). Calls cost 5p per minute plus your phone provider’s Access Charge? 


A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.? 

Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)? 

Gambling & addiction 

Alcoholics Anonymous? 

Phone: 0800 917 7650 (24-hour helpline)? 

National Gambling Helpline? 

Phone: 0808 8020 133 (daily, 8am to midnight)? 

Narcotics Anonymous? 

Phone: 0300 999 1212 (daily, 10am to midnight)? 

Eating disorders 

Beat Eating Disorders 

Eating disorder helpline – offers a supportive space for people to explore their feelings and thoughts around eating disorders. Provide information about eating disorders and signpost to services that can help.  

Helpline: 0808 801 0677  
Studentline0808 801 0811  
Youthline0808 801 0711 

Helplines open 365 days a year from 12.00pm-8.00pm during the week and 4,00pm-8.00pm weekends and bank holidays 

Webchat: www.beateatingdisorders.org.uk/support-services/helplines 

Email support 

Adult email support is open to anyone over 18: help@beateatingdisorders.org.uk 

Studentline email support is open to all students:  studentline@beateatingdisorders.org.uk  

Youthline email support is open to anyone under 18:  fyp@beateatingdisorders.org.uk  



For people who identify as gay, lesbian, bisexual or transgender. 

Helpline: 0300 330 0630 (10am–10pm every day) 
Email: chris@switchboard.lgbt  
Webchat:  https://switchboard.lgbt/ 

Phone operators all identify as LGBT+. 

LGBT Foundation 

Runs a free support line for anyone who identifies as LGBT. Currently supporting people who are worried about the coronavirus and need support with their wellbeing during this time. 

Helpline: 0345 3 30 30 30 

Lines open 9am-9pm Monday to Friday and 10am-6pm on Saturday and Sunday. 


Muslim Community Helpline 

Confidential, non-judgemental listening and emotional support service.  

Helpline: 020 8908 6715 and 020 8904 8193? 
Email: ess4m@btinternet.com
Website: https://muslimcommunityhelpline.org.uk/

Open Monday to Thursday 10 am to 1 pm, Friday 10 am to 4 pm?(core hours)  
Male counsellor available 6-8 PM (please email for appointment). 

The Muslim Youth Helpline (MYH)  

A charity which provides pioneering faith and culturally sensitive services to Muslim youth in the UK. 

Email: info@myh.org.uk 
Helpline: 0808 808 2008 

Open 7 days a week, 4pm-10pm, 365 days a year including Bank Holidays and Eid.  

Jewish Helpline 

Phone: 0800 6529249 
Website: http://www.jewishhelpline.org/

Sunday-Thursday 12.00 pm to 12.00 am 
Friday 12.00pm-3.00pm in Winter 
Friday 12,00pm-6,00pm in Summer 

Premier Lifeline 

Helpline providing a listening service, information, emotional and spiritual support from a Christian perspective 

Phone: 0300 111 0101  
Website: www.premier.org.uk/lifeline 


Young Minds Parents’ helpline 

Confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25. 

Parents Helpline: 0808 802 5544  
Website: www.youngminds.org.uk  


Juno Women’s Aid 

24 hour freephone helpline providing support to women with or without children affected by domestic violence and abuse. Range of support services for women and children including refuges, outreach, drop in children’s services and a pet fostering service. The Team is experienced in working with women from all backgrounds including Black, Minority Ethnic and Refugee communities. Can also deal with honour-based violence, forced marriage, female genital mutilation, unsettled immigration status and no recourse to public funds. 

Phone: 0808 800 0340  
Website: www.junowomensaid.org.uk  
Email: enquiries@junowomensaid.org.uk  

Self-Injury Support 

Confidential and anonymous helpline run by women offering emotional support, listening and signposting for women affected by self-injury. Calls are not recorded, and no personal information is passed on. Helpline number will not appear on telephone bills and is free to call from mobiles and landlines.  

Helpline: 0808 800 8088 
Website: www.selfinjurysupport.org.uk 

Young People 

The Mix 

For callers under 25. Get support via email, 1-2-1 chat or Crisis Messenger 

Phone: 0808 808 4994 (7 days a week, 3pm–12 midnight)
Website: www.themix.org.uk/get-support/speak-to-our-team

Nightline Association 

Provide emotional support to students in distress. The telephones are manned throughout the night during term time when other specialist university welfare services are closed. Nightline is confidential and anonymous. It can help with issues including academic stress, bullying, debt, loneliness, depression, bereavement, arguments with flatmates, concerns about friends, addictions, eating disorders or self-harm, relationship and family problems, sexuality, sexual abuse or abortion. 

Search website for UK-wide contacts: www.nightline.ac.uk 
Email: enquiries@nightline.ac.uk 


This is a service provided by the NSPCC for children and young people under the age of 19.

Phone: 0800 1111.   The number will not show on phone bills 
Website: https://www.childline.org.uk/ 


Cruse Bereavement Care 

Offers support, advice and information to children, young people and adults when someone dies. 

Phone: 0808 808 1677 (Open Monday-Friday 9.30-5pm – excluding bank holidays – with extended hours on Tuesday, Wednesday and Thursday evenings, when the line is open until 8pm.) 

Email: helpline@cruse.org.uk 

The Compassionate Friends  

UK National Helpline open every day of the year from 10:00am-4.00pm and 7.00pm- 10:00pm 

Phone: 0345 123 2304 
Email: helpline@tcf.org.uk 
Website: https://www.tcf.org.uk/content/helpline/

Sobs – Survivors of Bereavement by Suicide 

National helpline and other support services run by a self-help group for people bereaved by suicide. Helpline provides listening support and will put people in touch with their nearest local group. Monthly group meetings in various locations.  

Phone: 0300 111 5065 
Website: www.sobs.admin.care4free.net

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